Contact
Contact details
Capri Amsterdam
Last updated: January 6, 2026
Do you have questions, comments, or need help? We're here to help. Below you'll find all the ways to contact us.
Live chat
Do you have a question or need immediate assistance? You can easily reach us via the live chat on our website. You're talking to a real employee, not a robot.
Open Monday to Friday
Time 10:00 to 18:00
Closed on weekends
In your first message, please include your order number and briefly explain what the problem is.
For size advice, someone is sometimes available outside these times.
For all other questions we only respond on working days between 10:00 and 18:00.
Due to high demand, we sometimes respond a little later. Please also check your email for updates.
Tip: If nothing opens, wait a moment and click again. You can also click the chat icon in the bottom right corner.
General information
Company name
ScaleUp Ecom
Trade name
Capri Amsterdam
Chamber of Commerce number
96700807
VAT number
NL867722381B01
Website
www.capri-amsterdam.com
You can contact us via chat
- General questions
- Order status and delivery information
- Return requests
- Cancellation requests
- Product information
For quick assistance with orders, we recommend contacting us via the live chat on our website.
The chat for general questions is closed on weekends.
Sizing advice can sometimes be arranged if someone is available.
Social media
Follow Capri Amsterdam or send us a message via
Instagram
@capri.amsterdam
TikTok
@capri.amsterdam
Facebook
Capri Amsterdam
Returns and customer service
Want to make a return or have questions about the returns process? Use the returns portal below.
Open return portalOn the customer service page you will also find answers to frequently asked questions about orders, shipping and payments.